Terms of Service

1. Introduction

These Terms of Service govern your use of the Consnet website.

By accessing or using this website, you agree to these terms. If you do not agree with these terms, please do not use the website.

In these terms, "Consnet", "we", "us", or "our" refers to Consnet (Pty) Ltd. "You" or "your" refers to any person who accesses or uses this website.

2. Purpose of this website

This website provides general information about Consnet, our services, solution areas, business focus, and ways to contact us.

The website is intended to help visitors understand what we do, where we focus, and how to engage with us.

The website does not create a client relationship, consulting engagement, service agreement, partnership, or other binding commercial arrangement unless a separate written agreement is entered into with Consnet.

3. Use of the website

You may use this website only for lawful purposes.

You must not:

• use the website in a way that violates any applicable law;
• interfere with the operation, availability, or security of the website;
• attempt to gain unauthorised access to any system, account, server, or data;
• submit false, misleading, harmful, unlawful, or malicious information;
• use automated tools to scrape, overload, attack, or misuse the website;
• introduce viruses, malware, or harmful code; or
• copy, reproduce, or reuse website content in a way that infringes our rights or the rights of others.

We may restrict, suspend, or block access to the website where we reasonably believe there has been misuse or attempted misuse.

4. Website content

The content on this website is provided for general information only.

Although we aim to keep information accurate and up to date, we do not guarantee that all content will always be complete, current, accurate, or error-free.

Website content may be changed, removed, or updated at any time without notice.

Nothing on this website should be treated as professional, technical, legal, financial, tax, or business advice. You should not rely on website content as the sole basis for making business decisions.

5. Services and solution information

The website may describe services, capabilities, technologies, solution areas, platforms, partners, or example business outcomes.

These descriptions are general and do not guarantee that a specific service, solution, outcome, timeline, platform, integration, or commercial arrangement will be available or suitable for your business.

Any actual engagement with Consnet is subject to separate discussion, scope definition, commercial agreement, and written terms agreed between the parties.

6. Contact forms and enquiries

The website may allow you to submit an enquiry, request contact, or send information to Consnet.

When you submit a contact form, you are responsible for ensuring that the information you provide is accurate and that you are authorised to share it.

Submitting a form does not guarantee that Consnet will accept an engagement, provide services, respond within a specific time, or enter into a commercial relationship.

By submitting a contact form, you agree that Consnet may contact you about your enquiry.

Contact form submissions may include the information you provide, together with relevant page and CTA context used for enquiry routing and response handling. More information is provided in our Privacy Policy.

7. Meeting bookings

The website may allow you to book or request a meeting using a scheduling tool or embedded third-party service.

A meeting booking is not a confirmed consulting engagement, service agreement, or commitment by Consnet to provide services unless separately agreed in writing.

We may reschedule, decline, or cancel meetings where necessary.

Third-party scheduling tools may have their own terms and privacy practices. You should review those terms where applicable.

8. Third-party tools, links, and platforms

The website may link to or embed third-party websites, tools, platforms, or services.

These may include, for example:

• scheduling tools;
• email and communication services;
• analytics and performance tools;
• spam protection services;
• social media platforms;
• messaging platforms; and
• external technology partner websites.

Third-party services are not controlled by Consnet. We are not responsible for their content, availability, accuracy, security, terms, or privacy practices.

Accessing or using third-party services is at your own risk and may be subject to separate third-party terms.

9. Intellectual property

All content on this website belongs to Consnet or is used under appropriate licence, unless stated otherwise.

This includes, but is not limited to:

• text;
• layouts;
• graphics;
• logos;
• icons;
• images;
• design elements;
• code;
• documents; and
• other website materials.

You may view and use the website for normal informational and business enquiry purposes.

You may not copy, reproduce, modify, distribute, publish, sell, commercially exploit, or create derivative works from the website or its content without our prior written permission, except where permitted by law.

10. Trademarks and third-party names

Consnet names, logos, branding, and related marks may not be used without our prior written permission.

The website may refer to third-party products, platforms, vendors, or technologies. These names and marks belong to their respective owners.

References to third-party technologies or platforms do not necessarily imply endorsement, partnership, certification, or formal association unless expressly stated.

11. Availability and performance

We aim to keep the website available and working properly, but we do not guarantee uninterrupted, secure, or error-free access.

The website may be unavailable or affected by maintenance, updates, technical issues, hosting issues, security events, network failures, or other factors outside our control.

We are not liable for any loss or damage arising from website downtime, errors, interruptions, or unavailability.

12. Security

You must not attempt to compromise the security or operation of the website.

This includes attempting to:

• bypass access controls;
• probe, scan, or test system vulnerabilities without permission;
• interfere with hosting or infrastructure;
• submit malicious code;
• attack the website using denial-of-service methods; or
• misuse forms, scripts, APIs, or embedded tools.

We may investigate suspected misuse and may report unlawful activity to the appropriate authorities.

13. Privacy

Your use of this website and any personal information submitted through it are governed by our Privacy Policy.

Please review the Privacy Policy to understand how we collect, use, store, disclose, and protect personal information.

Privacy contact: compliance@consnet.co.za

14. No warranties

The website is provided on an "as is" and "as available" basis.

To the extent permitted by law, we make no warranties, representations, or guarantees that:

• the website will always be available;
• the website will be free from errors, viruses, or harmful components;
• the content will always be accurate, complete, or current;
• the website will meet your requirements; or
• any particular business outcome will result from using the website or contacting us.

Nothing in these terms excludes any warranty, right, or remedy that cannot be excluded under applicable law.

15. Limitation of liability

To the extent permitted by law, Consnet will not be liable for any indirect, incidental, special, consequential, punitive, or economic loss arising from your use of, or inability to use, the website.

This includes, but is not limited to:

• loss of profits;
• loss of revenue;
• loss of data;
• loss of business opportunity;
• business interruption;
• reputational harm;
• system damage; or
• reliance on website content.

Where liability cannot be excluded, our liability will be limited to the fullest extent permitted by applicable law.

16. Indemnity

You agree to indemnify and hold Consnet harmless against any claims, losses, damages, liabilities, costs, or expenses arising from:

• your misuse of the website;
• your breach of these terms;
• information you submit through the website;
• your infringement of third-party rights; or
• unlawful conduct connected to your use of the website.

17. Changes to these terms

We may update these Terms of Service from time to time.

The latest version will be made available on this page together with the effective date.

By continuing to use the website after changes are published, you accept the updated terms.

18. Governing law

These terms are governed by the laws of the Republic of South Africa.

Any dispute relating to these terms or your use of the website will be dealt with under South African law, subject to any rights you may have under applicable law.

19. Contact details

For questions about these terms, please contact us:

Email: compliance@consnet.co.za

Phone: +27 11 234 7286

Johannesburg
24 Sunninghill Office Park
4 Peltier Drive
Sunninghill
South Africa

Cape Town
13th Floor
1 Thibault Square
Long Street and Hans Strijdom Avenue
Cape Town
South Africa