Consnet

Connect every customer conversation to your ERP

  • SAP
  • SYSPRO
  • Kerridge
  • NetSuite
  • Any other ERP

How it works

01

Your customers get in touch

Voice, email, WhatsApp and web chat continue to work the way your customers already expect.

Use the channels they already use
02

Consnet connects the context

We connect the interaction to the right customer, account, order and delivery information in your ERP.

Bring the right data into the conversation
03

Your team works from the ERP

Agents can respond using live business context without repeatedly switching systems or re-entering information.

Less switching. Less manual capture.

One connection layer. Your existing ERP.

Consnet connects customer channels to the ERP platforms and business processes you already run.

How customers reach youThe ERP you already runVoiceEmailWhatsAppWeb chatSAPSYSPROKerridgeNetSuiteAny other ERPConsnetintegration layer

One of the largest customer engagement integration specialist practices in South Africa.

  • 20+

    Years integrating contact centre and messaging into ERP environments in South Africa

  • 40+

    Implementations delivered

  • 70+

    Employees across Johannesburg, Cape Town and Zimbabwe

Deep integration experience, backed by a team that delivers.

Let us map it before you spend anything

We come to you and map every way your customers get in touch and show you which ones connect to your ERP and which ones don't.