Consnet
Consnet team members working together in a focused delivery discussion

The team behind connected delivery.

Consnet is a transformation and technology delivery partner focused on customer engagement, revenue processes and operational execution. Founded in Johannesburg in 2004 as a specialist SAP CRM provider, we have grown into a 70+ person team with offices in Johannesburg, Cape Town and Zimbabwe.

Consultants reviewing customer and operational process information during a delivery session

Our Story

From SAP CRM roots to connected business delivery.

Consnet was founded in 2004 with a clear focus: helping organisations implement and improve SAP CRM solutions.

That foundation shaped how we work today. We learnt that successful technology delivery is not only about the platform. It depends on understanding the business process, the customer journey, the operational handovers and the people who need to make the solution work every day.

Today, we apply that same delivery discipline across a broader set of technologies and business problems.

Business and technology specialists mapping connected customer, revenue and operations processes

How We Have Evolved

Built on enterprise discipline. Expanded for modern business.

Customer engagement now touches far more than one system. It connects to contact centres, messaging channels, sales teams, revenue processes, service operations, ERP, commerce and automation.

That is where Consnet has grown. We still value the discipline that came from enterprise SAP delivery, but we now apply that experience across a broader technology landscape.

Our focus is helping clients connect the systems, teams and processes that shape customer and business outcomes.

What guides our work

Our work is measured by whether it helps the customer, whether it is built properly, and whether it can be delivered with control.

Deliver value to our customers

We focus on business outcomes, not technology for its own sake. Every solution should solve a real problem and create measurable improvement.

Build to a high standard

We care about quality, structure and long-term maintainability. Good delivery should be clear, reliable and easy to support.

Deliver with discipline

We plan carefully, communicate clearly and work with a practical focus on time, budget and delivery risk.

Experience across sectors, systems and markets
  • Coca-Cola Beverages Africa logo
  • Capitec logo
  • Heineken logo
  • Vivo Energy logo
  • Harambee logo
  • Plascon logo