B2B Challenges Online sales are increasing daily around the world, in spite of the recent global pandemics and disruptions. This growth is not limited to business-to-consumer (B2C) sales, but also business-to-business (B2B) brands. With more businesses opting to restock and purchase products online, similarly more B2B retailers need to invest […]
SAP Commerce
SAP Service Cloud is a customer service solution that creates meaningful connections throughout the customer journey.
Online and retail sales Twins – one of the world’s greatest anomalies. It truly is fascinating how there are people out there that share the same genes, same birth date, and even the exact same face. What’s more fascinating, however, is how most people they encounter in life may treat […]
Who wants to learn some revenue increasing stats that can be helpful for your business? Companies with strong omnichannel strategies experience a 9.5% increase in annual revenue, (Aberdeen Group) Retailers who only sell on one channel miss out on as much as 30% in sales Having 3 or more channels […]
In the world of sales, we come across many sales reps looking to decrease their sales admin and create more selling opportunities, just like Gift. Gift is a sales professional who handles sales for a B2C company. Whenever Gift engages with a customer, she needs two things that can help […]
CRM Platform Having a great CRM in place helps an organisation’s customer engagement strategy. Its level of engagement is excellent, and so are the customer experiences it produces from multiple touchpoints. Customer engagement is about building strong and long-term relationships between the business and the customers. To nurture this relationship, […]
With the increase of internet accessibility and commerce solutions, the entire world has become a potential market for your business. For any organisation, finding the right platform to manage customer relationships successfully is of vital importance and will make the organisation more successful. New technologies offer customers a variety of […]