Who wants to learn some revenue increasing stats that can be helpful for your business? Companies with strong omnichannel strategies experience a 9.5% increase in annual revenue, (Aberdeen Group) Retailers who only sell on one channel miss out on as much as 30% in sales Having 3 or more channels […]
CRM software
5 posts
CRM Abilities, Benefits, and Capabilities Imagine a golden thread going through all your business processes, ensuring your customer operations run smoothly and effectively. This golden thread touches different parts of your organisation, connecting various customer-related functions, including your brand’s: Customer service Marketing Sales eCommerce Whatever this silky string touches integrates […]
CRM Platform Having a great CRM in place helps an organisation’s customer engagement strategy. Its level of engagement is excellent, and so are the customer experiences it produces from multiple touchpoints. Customer engagement is about building strong and long-term relationships between the business and the customers. To nurture this relationship, […]
CRM Tool Have you ever been rock climbing or hiking in wooded areas? The experience can be extremely enjoyable or terrifying. It all depends on how prepared you are. If you have the right tools, the right knowledge, and the right mindset, you can quickly find yourself climbing higher and […]
Here’s a look into the positive effects of Customer Relationship Management on an organisation’s sales and marketing. We are all familiar with the phrase “the customer is always right.” You might also know, “customer is king,” which is more commonly heard within business spaces. These statements exist to serve as […]