Support Services

Consnet provides support services to customers for all solutions provided.  All support consultants are experts in their respective fields and as a team they are able to provide cost-effective and specialist support services.

In terms of Support, Consnet wishes to:

  • Partner with clients in managing their applications, both strategic and supporting applications
  • Resolve any incidents quickly ensuring a stable system and protecting your IT investment.
  • Manage the intellectual capital of each client thus ensuring long term sustainable high-quality support services
  • Provide a flexible resource model to each client, utilising a blended pool of onsite and off-site resources
  • Provide customer focused problem-solving solution teams to clients