Consnet provides support services to customers for all solutions provided. All support consultants are experts in their respective fields and as a team they are able to provide cost-effective and specialist support services.
In terms of Support, Consnet wishes to:
- Partner with clients in managing their applications, both strategic and supporting applications
- Resolve any incidents quickly ensuring a stable system and protecting your IT investment.
- Manage the intellectual capital of each client thus ensuring long term sustainable high-quality support services
- Provide a flexible resource model to each client, utilising a blended pool of onsite and off-site resources
- Provide customer focused problem-solving solution teams to clients