Consnet provides support services to our customers on all the solutions we provide. Our support consultants are experts in their respective fields and as a team they are able to provide cost-effective, specialist support services which would be difficult to find elsewhere.
Our mission with support is to:
- Partner with clients in managing their applications, both strategic and supporting applications
- Resolve any incidents quickly ensuring a stable system and protecting your IT investment.
- Provide customer focused problem solving solution teams to clients
- Manage the intellectual capital of each client thus ensuring long term sustainable high quality support services
- Provide a flexible resource model to each client, utilising a blended pool of onsite and off-site resources