With the increase of internet accessibility and commerce solutions, the entire world has become a potential market for your business. For any organisation, finding the right platform to manage customer relationships successfully is of vital importance and will make the organisation more successful.
New technologies offer customers a variety of digital shopping experiences. Customers are looking for simplified shopping experiences such as an e-Commerce platform that displays a product catalogue, availability and provides them with a secure way to place their orders.
The SAP Commerce Cloud omnichannel platform is the best solution to help you win customers. With its flexibility and scalability, SAP Commerce Cloud supports all business sizes across a variety of business models (B2C, B2B, B2B2C).
The SAP Commerce Cloud solutions allow businesses to show their brand, create personalized shopping experiences, store customer data which provides full insights into customer buying patterns and can help recommend a product for a customer’s next purchase.
Formerly known as Hybris Commerce, SAP Commerce Cloud is an omnichannel commerce solution that helps you target and engage with your customers better, wherever they are. The SAP Commerce Cloud solution ranks consistently among the top commerce software platforms worldwide. SAP Commerce Cloud provides comprehensive omnichannel engagement, Product Content Management, Order Management, SAP Marketing Cloud Conversion, and powerful search and merchandising capabilities.
Product Content Management (PCM) SAP PCM
Consolidates multiple data domains on a single platform, ensuring content consistency across all sales and service channels.
SAP commerce provides more advantages like Store promotion, ability to expand your brand name, boost conversion rate.
Here are more benefits
- Order Management
- Customer experience management
- Real-time-customer support
- Product content management
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