SAP Commerce Cloud

SAP Commerce Cloud is a highly customizable, flexible and scalable eCommerce Platform. This solution can help you ease the buying process for your customers with a smooth experience. Thus, success in online sales requries agility, intelligence and an eCommerce platform that can adapt and scale as your business grows. 

The SAP Commerce Cloud is a proven eCommerce solution built for enterprises who want advanced B2B, B2C, and B2B2C capabilities. In addition, the solution can be customised to meet your specific needs. Also, manage the most complex catalogs, products, and configurations for creating exceptional, unique omnichannel experiences.

SAP Commerce Cloud

eCommerce Capabilities

Enable your business to engage and transact with your customers across all channels to support all their requirements. 

eCommerce storefront
Engaging Storefronts

Create engaging storefronts that deliver the best possible experience on all devices or locations.

Powerful search capabilities

Actually, help your customers find what they are looking for and promote the right products with powerful search capabilities. 

Flexible built-in promotion

In addition, grow your sales and conversion rates with flexible built-in promotion capabilities. 

Plug-and-play integration

In addition, you can use plug-and-play integration to deliver a scalable shopping cart and checkout experience with payment services and tax management.

Intelligent Selling Services

Offer your customers real-time, intelligent personalisation, product recommendations, and merchandising that is relevant to them. Therefore, promote what is valuable for your business to your customers. 

One-to-one customer engagement

Utilise real-time insights to deliver on each customer’s wants and needs throughout their online buying journey. 

Personalise experiences that drive the next click

In addition, evoke interest with relevant storefront experiences with one-to-one recommendations and real-time merchandising.

Convert browsers into buyers

Similarly, use machine learning to automatically maximise conversions with behaviour-based recommendations.

customer engagement

Product Content Management

With this in mind, when you present the right products to the right customers at the right time, you can drive sales and customer loyalty.

ecommerce storefront
Digital eCommerce platform

Consolidate and publish all your product data and product catalogues for consumption on the digital eCommerce platform.

High-quality content

Enhance product content quality with built-in validation and workflow review and approval, bulk-edit, and mass-upload capabilities.

User-friendly management interfaces

Therefore, have the opportunity to make quick edits with an intuitive and easy-to-use management console.

Multilingual catalogues

Additionally, support multilingual catalogues for a global commerce site.

Experience Management

Similarly, by providing a smooth, personalised eCommerce experience. You can help simplify the buying process and keep your customers coming back for more.

Intuitive Website editing

Simplify storefront management with an intuitive WYSIWYG website editing tool.

Support for multiple storefronts

Similarly, manage multiple storefronts for brands and experience consistency with inherited component and built-in support for multiple touch points.

Seamless promotions

Design and deploy promotional campaigns seamlessly.

Intelligent selling services

Thus, access natively integrated intelligent selling services for adding recommendations and merchandising components. 

personalised experience

Order Management

For instance, by enabling customers to fulfil orders and make returns anywhere, anytime, You can deliver a true omnichannel buying experience that meets customers’ needs.

order management
Endless-aisle fulfilment

Enable endless-aisle fulfilment with by anywhere, pickup anywhere capabilities. 

Self-service returns

Similarly, you can simplify the return process with omnichannel and self-service capabilities.

Complete transparency

In addition, you can provide inventory visibility within your storefront with complete stock transparency for your customers. 

Effective sourcing and allocation

Define sourcing and allocation rules for warehouses and physical shop networks to boost efficiency and reduce delivery time. 

SAP Commerce Cloud is proven, innovative commerce platform. As a result, you can unlock business agility, secure your margins, and future-proof your CX and CRM strategies.