CRM (Customer Relationship Management) is a strategic tool used to improve business performance through better management of customer interaction. Implementing quality CRM in the modern age entails using software that gathers data, while also automating and integrating business activities. This can be challenging to do without the use of experts, […]
73% of B2B Buyers say they want personalized, B2C like customer experiences. 90% of Decision Makers don’t respond to cold outreach Traditional B2B Selling has become disrupted. Buyers today have control over the sales process and define their own experience. Therefore, you need to know your customers’ unique challenges, their […]
In most industries, disruption is occurring on many fronts and much of that disruption is upending long-established business models. In particular, the automotive parts’ industry is being challenged in several areas. In addition, customers are moving to online sales platforms and reducing their purchases from traditional sales channels, thereby affecting […]
With the increase of internet accessibility and commerce solutions, the entire world has become a potential market for your business. For any organisation, finding the right platform to manage customer relationships successfully is of vital importance and will make the organisation more successful. New technologies offer customers a variety of […]
The best way to reach target markets effectively is to truly understand who they are. Customized customer engagement is achieved with a 360-degree view of every customer, which leads to better user experiences and increased conversions. With the aim of gaining this kind of understanding about customers, Massbuild afforded Consnet […]
Consnet implements the SAP Sales Cloud solution with Perfect Store Execution in just 3 months. DGB is one of South Africa’s largest independent wine and spirit producers and distributors. BUSINESS CHALLENGES DGB faced several challenges ranging from a lack of accurate reporting, integration of master data across platforms, timely placing of […]
