About Us


A specialist Customer Engagement and Commerce, SAP and Adobe/Magento implementation partner, with over 18 years of experience.

Providing expert and innovative technology solutions with go-to market strategies for:

  • Customer Experience
  • eCommerce
  • Contact Centre
  • Sales Force Automation
  • Point-of-Sale
  • Mobility CRM
  • IT Service Management
  • Analytics 

In addition, we also develop bespoke software solutions that complement existing solutions. 

For instance, we provide Customer Engagement and Commerce solutions to various industries. Industries in both public and private sector companies, locally and around the globe. Above all, Consnet has successfully implemented numerous Customer Engagement and Commerce solutions. Therefore, Consnet is recognised for providing exceptional skill, commitment and value to its customers. 

Our History


Two friends from one of the world’s leading producers of software had a vision: To provide effective Customer Engagement and Commerce Solutions to businesses of all sizes. Consnet started off with two, and has grown into a business with over 90 staff members. Consnet continues to grow organically from strength to strength under the leadership of four Directors who have the necessary skills to continue driving the organisation’s vision. 

Consnet Office

Founded in 2004, Consnet started off in Johannesburg, providing SAP CRM Solutions and SAP Training for customers. Since then, Consnet has evolved with market trends. In addition, our business has since established itself as the largest pure-play Customer Engagement and Commerce (CRM), eCommerce, Mobility, and IT Service practice in South Africa.

Customer Experience and Commerce Portfolio


Our ethos ensures that every solution we offer adds value to your business, is cost-effective, is delivered within the promised timeframe, and is of the highest quality deliverable. In other words, it means a lot to us that our customers love the solutions we provide and that they actually achieve their business objectives. Therefore, we offer the same valuable products as leading solution providers, at a feasible cost point. Thus, providing expert service with a personal touch that understands your business needs and objectives. 

Our BEE Profile

Level 2 B-BBEE Value Adding Contributor 

With a current shareholding of the company is divided among four shareholders. For instance, Consnet has a strategy in place to employ from the previously disadvantaged groups. Thus, we believe in investing in the development of employees. In addition, we aim to procure goods and services from external parties that show a BEE strategy.

Our Presence

Our head-office is based in Johannesburg, with a satellite office in Cape Town, and a small presence in Durban. In addition, we have a keen interest in expanding across the borders of South Africa, into countries such as Namibia, Botswana, Zimbabwe, Zambia, etc. Similarly, international projects are customer specific delivered through a blend of onsite and remote consulting based on customer needs.

Above all, our staff compliment consists of approximately 90 expert consultants with point-skills in all the solutions offered.

Consnet is recognised for providing exceptional skill, commitment and value to our customers. Therefore, providing solutions of the highest quality within time and budget.