Customer Relationship Management

Real-time CRM Means Stronger Connection to Customers. Consnet specialises in implementing SAP Cloud for Customer (C4C) and SAP CRM On-Premise in order to increase customer loyalty and revenue for your organisation.

SAP Cloud for Customer(C4C)

C4C Screenshot
SAP’s cloud CRM solution enables you to engage your customers in more meaningful ways by understanding what matters to them at a specific moment. Cloud for Customer brings marketing, sales, commerce, and customer service together – to deliver rich insight, flawless execution, and a contextual customer experience. Learn more about Cloud for Customer here…

SAP CRM On-Premise

SAP CRM helps organizations access big data on their customers in real-time allowing for proactive and more effective communications with their customers and the ability to create one-to-one customer engagements. The result? Improved customer loyalty, increased customer life-time value, and optimized resources to create more value for customers.SAP CRM provides:

  • Provides real-time insights with a 360° view of customers,
  • Allows for real-time customer interaction, which helps organizations differentiate themselves from competitors, and
  • Gives sales and marketing the power to execute their processes and deliver on promises to create a differentiated customer experience.