Blog

Contact Centre

Since the technological boom, new and emerging communication methods and platforms come about daily. This makes it rather challenging to stay on top of all the channels your customers use, but Contact Centres exist so to ease this process. 


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Secure online payments with payment gateways

Don’t you just love the convenience of paying online? Whether you are paying for lights, food or sending money to your grandmother, it’s just easier to do it from your phone/computer instead of physically travelling to do so.

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Payment gateway

Integration made easy with our Consnet Digital Platform

So, your online store is up and functional. Yes, it’s a little slow with order and inventory updates. Yes, you still must spend lots of time manually entering data, but it still works, right?

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Integration with Consnet Digital Platform

Magento

Once upon a time in the age of old, customers could only shop and engage with businesses by physically going to their store. Today, customers can shop, enquire, and engage with brands online.

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magento ecommerce

SAP Cloud for Customer (SAP C4C)

There is no “one size fits all” when analysing the type of software solution to use within your organisation. 

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The reason CRM matters

We are all familiar with the phrases “the customer is always right” and “customer is king,” which is more commonly heard within many businesses. Read more

Improve your CRM – it’s simple with Consnet

CRM (Customer Relationship Management) is a strategic tool used to improve business performance through better management of customer interaction. Read more