CRM Tool Have you ever been rock climbing or hiking in wooded areas? The experience can be extremely enjoyable or terrifying. It all depends on how prepared you are. If you have the right tools, the right knowledge, and the right mindset, you can quickly find yourself climbing higher and […]
Monthly archives: August 2022
Customer relationship management (CRM) is quite a broad concept because it encompasses so much. It can also get confusing because the term is used to describe different things, like: – customer management strategies – a business function – customer management systems […]
Cloud solutions allow your business to function effectively through its use of smart technology. This smart technology gives your company the tools it needs to operate consistently and successfully.
SAP Emarsys Customer is a cloud-based marketing solution with the intelligence to deliver live personalised engagement to customers on numerous channels.
Chatbot Customer sends message to a brand online: Hi there. I’m having a little problem with a product I recently bought from your store and need some help. Can you assist me? *Customer waits* One month later: Hi there. My name is Thembi, and I will be helping you with […]