Professional Services

CONSNET is the leading implementer of SAP CRM Solutions in South Africa. We are able to provide the expert knowledge to deliver a complete solution on time and on budget. Our team of consultants are specialised in the following areas:

• SAP Customer Relationship Management
• CRM Analytics/Business Intelligence
• SAP Interactive Forms by Adobe
• Middleware, Web Services and Integration
• Custom Developed User Interfaces

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Support

Consnet Support enables you to maximize the value of your investment in SAP CRM. We will assist you to effectively manage your CRM solution so that your organization can realize the benefits of your CRM Implementation.

Products

Consnet provides the following products:

• SAP CRM All-In-One
• SAP Business Communication Manager
• Cisco Voice Over IP Solutions
• BlackBerry integration with SAP
• Sybase Mobile Applications

Solutions

CONSNET provides a number of pre-built template based solutions that you can use to accelerate your SAP CRM implementation. We currently provide templates for the following solutions:

• Key Account Management
• Shared Services
• Customer Contact Centre
• IT Service Management