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Take customer service to the next level

using SAP Software and other new technologies

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Customer Engagement

Customer Engagement

Real-time CRM means stronger connection to customers. Consnet Specialises in SAP & Microsoft CRM solutions that enables your organization to observe an increase in customer loyalty and revenue.

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Commerce Solutions

eCommerce has been an integral part of the go-to-market strategy for most organizations, even before Covid-19. Our Magento and SAP Commerce solutions can connect to your backend ERP and CRM systems.

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POS Application

Digital Solutions

Consnet can assist with Point of Sale (POS) solutions integrated right into your eCommerce platform of choice

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“Thank you for contacting our contact centre. We are currently experiencing high call volumes, but the next available agent will be with you as soon as possible. Please hold.” Sound familiar? It was once a rite of passage for every consumer to enquire and engage with a business through phone […]

Contact Centre

Payment gateway

Payment gateways -Don’t you just love the convenience of paying online? Whether you are paying for lights, food or sending money to your grandmother, it’s just easier to do it from your phone/computer instead of physically travelling to do so. It is the same for organisations receiving online payments. There […]

Secure online payments with payment gateways

Integration with Consnet Digital Platform

eCommerce ERP integration using CDP(Consnet Digital Platform) So, your online store is up and functional. Yes, it’s a little slow with order and inventory updates. Yes, you still must spend lots of time manually entering data, but it still works right? No. Not really. Your website looks like it’s working, […]

Integration made easy with our Consnet Digital Platform

magento ecommerce

Once upon a time in the age of old, customers could only shop and engage with businesses by physically going to their store. Today, customers can shop, enquire, and engage with brands online. It’s easy for customers to reach businesses through social media platforms, but most prefer doing it through […]

Magento

What works best – on-premise or off-premise solutions?  There is no “one size fits all” when analysing the type of software solution to use within your organisation. Deciding whether to continue investing in on-premise software or move to cloud-based software solutions is all depended on your business’s infrastructure. Each type […]

SAP Cloud for Customer (SAP C4C)

Here’s a look into the positive effects of Customer Relationship Management on an organisation’s sales and marketing. We are all familiar with the phrase “the customer is always right.” You might also know, “customer is king,” which is more commonly heard within business spaces. These statements exist to serve as […]

Why CRM matters

CRM (Customer Relationship Management) is a strategic tool used to improve business performance through better management of customer interaction. Implementing quality CRM in the modern age entails using software that gathers data, while also automating and integrating business activities. This can be challenging to do without the use of experts, […]

Improve your CRM – it’s simple with Consnet

73% of B2B Buyers say they want personalized, B2C like customer experiences. 90% of Decision Makers don’t respond to cold outreach Traditional B2B Selling has become disrupted. Buyers today have control over the sales process and define their own experience. Therefore, you need to know your customers’ unique challenges, their […]

SAP Sales Cloud

Customer Experience Webcast DGB’s Perfect Store Execution

In most industries, disruption is occurring on many fronts and much of that disruption is upending long-established business models. In particular, the automotive parts’ industry is being challenged in several areas. In addition, customers are moving to online sales platforms and reducing their purchases from traditional sales channels, thereby affecting […]

eCommerce Solution for Automotive Parts

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